Privacy Policy

This website is property of VISITFLANDERS.

Besustainableflanders values your privacy and processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Belgian and Flemish data protection legislation.

1. Who we are and who is responsible for processing your personal data

VISITFLANDERS acts as the data controller for the personal data processed through your use of this Besustainableflanders website and through the services we provide via the website.

Where relevant, Besustainableflanders may rely on service providers acting as processors or sub-processors (e.g., IT service providers and developers) in order to provide and maintain our online services.

2. Why we process your personal data and how long we store it

Besustainableflanders processes personal data only for the purposes described in this Privacy Policy and does not use your personal data for incompatible purposes.

2.1 General

You may subscribe to our newsletter and you may contact us through the website. For these purposes, we process personal data such as identification and contact details that you provide.

If you use tools or forms on the website that request additional information (e.g., preferences), we will process that information only insofar as necessary for the requested service.

2.2 Legal basis

We process your personal data based on your consent (e.g., newsletter subscription), to respond to your request, or where necessary for the performance of our tasks and services.

2.3 Retention periods

We keep your personal data only for as long as necessary for the purposes described above, including: (i) until you withdraw your consent (for processing based on consent), or (ii) until your request has been handled and closed (for contact requests), unless a longer retention period is required by law.

2.4 Cookies

For information on the personal data processed through cookies and similar technologies, please consult our Cookie Policy.

3. Sharing personal data with third parties

We only share personal data with third parties where: (i) you request this, (ii) it is necessary to provide our services, or (iii) we are legally required to do so.

We may use third-party service providers (e.g., IT providers, developers) to support the operation of our website and services. Such parties process personal data on our behalf and under our instructions.

Where necessary, personal data may be transferred to or accessed by public authorities or other third parties in accordance with applicable law.

As a rule, BE.DIGITAL.FLANDERS does not transfer your personal data outside the European Economic Area (“EEA”). If such transfers occur, we will ensure appropriate safeguards are in place in accordance with the GDPR (e.g., adequacy decision, Standard Contractual Clauses, and additional measures where required).

4. Security of your personal data

Besustainableflanders implements appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

In the event of a personal data breach, Besustainableflanders will act in accordance with applicable legal obligations.

5. Your rights

You have the following rights with regard to the processing of your personal data, subject to the conditions and limitations set out in the GDPR:

• Right of access: you have the right to access the personal data we process about you and to obtain a copy.
• Right to rectification: you have the right to have inaccurate or incomplete personal data corrected.
• Right to restriction: in certain cases, you have the right to restrict the processing of your personal data.
• Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format and/or to have it transferred to another controller.
• Right to object: in certain cases, you may object to the processing of your personal data based on your specific situation.
• Right to erasure: you have the right to request the deletion of your personal data when they are no longer necessary or when you withdraw consent.
• Right to withdraw consent: where processing is based on consent, you may withdraw consent at any time.

You also have the right to log a complaint with the competent data protection authority.

6. Contact

If you have questions about this Privacy Policy, wish to exercise your rights, or want to submit a complaint, you can contact us via bedigitalflanders@visitflanders.com.

7. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The version published on the Website at the time of your visit is the version that applies.